Privacy Policy

This Privacy Policy explains how Offerfocuspoint handles personal information in Australia. We aim to manage data in a manner consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By interacting with our website, placing orders, or contacting our team, you acknowledge that we collect, use, and disclose information as outlined below.

Information we collect. We may collect your name, contact details, delivery addresses, order contents, payment references (processed by payment providers), communication history, device data (such as browser type and approximate location), and preferences related to products or timing. For recipients, we may collect names, delivery addresses, and contact details provided by the purchaser to complete delivery.

How we use information. We use data to supply products and services, arrange delivery, provide support, personalise recommendations, manage subscriptions, process payments through third‑party gateways, maintain security, detect potential misuse, and comply with legal requirements. We may use de‑identified and aggregated data for operational analysis, service improvement, and reporting.

Disclosure of information. To fulfil orders and operate our services, we may share relevant details with florists, couriers, payment providers, IT hosts, communication tools, and professional advisers. Where required, disclosures may be made to authorities or regulators. We take reasonable steps to ensure third parties handle information appropriately and only for the agreed purpose.

Cookies and analytics. Our website uses cookies and similar technologies to remember preferences, maintain sessions, and understand how visitors engage with pages and content. Analytics help us assess performance, troubleshoot issues, and improve usability. You can adjust browser settings to limit certain tracking features; doing so may affect some site functionality. Our cookie banner provides a practical way to express preferences.

Marketing. We may send updates about products, seasonal collections, and service changes where permitted. You can opt out by using unsubscribe links in emails or by contacting us. We respect reasonable requests to limit specific types of communication.

Security. We maintain administrative, technical, and physical safeguards designed to protect information against unauthorised access, alteration, or loss. While *** method of transmission or storage is perfect, we apply controls appropriate to the nature of the data we hold and review measures periodically.

Access and correction. You may request access to personal information we hold and ask for corrections where details are inaccurate, out of date, incomplete, or misleading. We may require verification of identity and details sufficient to locate records. Where we decline a request, we will provide an explanation where reasonable.

International handling. Some service providers or systems we use may be located outside Australia. Where cross‑border disclosure occurs, we aim to work with providers that apply protections consistent with our obligations and the purposes described in this Policy.

Retention. We retain information for as long as it is required for operational, legal, or accounting reasons, or to resolve disputes. When data is *** longer needed, we apply processes to archive, de‑identify, or securely dispose of it.

Third‑party links. Our website may reference third‑party pages or tools relevant to ordering or delivery. Those parties control their own practices. We recommend reviewing the applicable privacy statements for further details.

Children. Our services are intended for general audiences. If you believe a child has provided personal information without appropriate consent, please contact us so we can review and address the situation.

Changes to this Policy. We may update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements. The updated version will be posted on this page with a revised date.

Contacting us. For privacy requests or questions, please contact Offerfocuspoint at Offerfocuspoint@outlook.com or by phone at + (61) 47 291-83-56. Postal and in‑person correspondence can be directed to Unit 3, 27 Bourke Street, Surry Hills NSW 2010.